By: Len Adams, CPC, CTC
The success of your company lies in your employees. Employees are the best asset of any company; their performance determines your company’s success and by developing an employee training program it can contribute to the success of your business. It benefits greatly to both employees and employer. Training programs help employees, especially new recruits, to be more efficient in their tasks. A training program that is implemented properly can make employees more efficient. They can become more productive, updated to and compliant to company regulations and policies, increase their motivation, and create a smoother workflow.
When it comes to operating businesses, your employees need to have the talent, skill, and to be continuously productive. Employees need to understand their roles better and what standards they have to adhere to. Developing an effective employee training program can be determined by a lot of things, but with these easy steps, we can make it a whole lot easier.
Determine the Company Goals
What does our company aim for? What do we want to do as an organization? These are the questions you have to ask to know your goals. It’s hard to become successful when you do not know what you are aiming for. Determining what your company’s goals are helps you and your employees know what they will focus on. Usually business goals include increasing worker efficiency, productivity, and client satisfaction. Regardless of what your organization focuses on, determining your company goals will tell you how to move towards developing the training program.
Determine Employee Characteristics and Where to Assign Them
Consider your employees’ characteristics and determine which type of training program would be the best, that is effective and would help them enhance their skills. As an employer, you cannot cater to each individual in your company so you need to sort them out in groups to make these trainings faster and easier. Do my employees learn better through computer-based teaching or do we need an instructor? Do they learn faster if we have manuals or would they do better with lectures? These are just some of the examples of what you have to consider when you create a training program; it is complicated to have only one training program for it might not be effective for some of your employees and they will have trouble coping. Consider training methods that compliment different types of employees for a better chance to reach out to everyone.
Training sessions take time to prepare. Before training your employees, you have to make sure that everything is in order. The time it will take for the training to complete will depend on the complexity of the content in the program. Take into consideration that there might be some setbacks or difficulties the program may face. Will the program be completed after a few weeks? Will everyone in the team absorb all the information by then? Or will some of them be overwhelmed by the information? Learning takes time and it is a process; setting schedules will help your employees cope with the process before moving forward.
Develop Training Materials
It should be the primary focus of the training program that employees have all the learning materials that they might need. Materials should contain information that is linked directly to the learning objectives of the program. If possible, it should include simulations or active participation as much as possible since it is easier to learn by actually doing it. Will these exercises help in retaining what employees have learned? Do the materials help them in being equipped with the right skills that will contribute positively in the company?
Keep Track of Progress
To see how well your program is working, you need to keep track of it. Even during the training, assessments should be conducted in order to evaluate any progress. Assessing skills can be simple tests for knowledge, memorization, analysis, simulations, and hands-on skills and attitudes towards the training.
Once the program is completed, request participants’ to give feedbacks. This is where you can see what the advantages and disadvantages of the training program were. Through feedback, employees can discuss what they have learned and how much they can apply it in an actual working situation. Also through feedback, you can see what the comments and suggestions from the participants are so that it can help in improving employee training programs.